8998bet's Privacy Policy

1 Introduction

8998bet is a trusted online betting and gaming platform for users in Bangladesh. We believe protecting your personal information is not just a legal obligation — it is our ethical commitment to you. This Privacy Policy provides a full account of how 8998bet collects your data, the purposes for which it is used, and how securely it is stored.

This Privacy Policy applies to your use of the 8998bet website, mobile app, and related services. By creating an account or continuing to use the platform, you are considered to have agreed to this Privacy Policy.

We want our users to know with full transparency what information we hold and how it is managed. That is why this policy is written in clear, plain language.

2 What Information Is Collected

When you register an account and use 8998bet's services, various types of information are collected. This data falls into two main categories — what you provide directly, and what is collected automatically as you use the platform.

Data Types	Example	Source
Identifying Information	Full name, date of birth, national ID number	Registration Form
Contact Information	Mobile number, email address	Registration Form
Financial Information	BKash/Nagad number, bank account details	Payment Processing
Verification Documents	NID copy, passport, photo	KYC Verification
Device Information	IP address, browser type, operating system	Automatic
Usage Data	Game history, betting records, login times	Automatic
Cookie Data	Session data, preference settings	Cookies

8998bet collects only the information that is necessary. No excessive or irrelevant data is collected. Documents submitted for verification are stored in encrypted form on secure servers.

3 Use of Data

8998bet uses your information for specific, legitimate purposes. Each purpose is clearly outlined below:

• Account Management & Verification: To verify your identity and keep your account secure.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To resolve your complaints or questions promptly.
• Fraud Prevention: To detect suspicious activity and keep your account protected.
• Service Improvement: To improve user experience and platform performance.
• Legal Compliance: To meet regulatory requirements.
• Personalised Offers: To send you bonuses and promotions based on your preferences (only with your consent).

4 Data Sharing & Disclosure

Under 8998bet's Privacy Policy, your information is not typically shared with third parties. However, limited data may be shared in the specific circumstances outlined below:

• Payment Partners: Financial information is shared with bKash, Nagad, Rocket, or your bank as needed to process deposits and withdrawals.
• Legal Obligations: Information may be disclosed in response to valid requests from courts, government agencies, or regulatory authorities.
• Fraud Investigation: Data may be disclosed to relevant authorities if money laundering or fraud is suspected.
• Technology Service Providers: Limited, encrypted data may be shared with trusted technology partners for server hosting, security analysis, or support system operations.

Before sharing data with any third party, 8998bet ensures that the party follows privacy protection standards equal to or higher than our own.

5 Cookie Policy

The 8998bet website and app use cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve the platform's functionality.

We primarily use three types of cookies:

• Essential Cookies: Required to maintain login sessions and core site functionality — these cannot be disabled.
• Functional Cookies: To remember your language preference, theme settings, and more — you can turn these off if you prefer.
• Analytics Cookies: To understand which parts of the site are used most — these are optional.

You can manage or delete cookies at any time through your browser settings. However, disabling certain essential cookies may affect the platform's functionality.

6 Data Protection Measures

8998bet uses industry-leading technology to keep your data secure. Our security framework is reviewed and updated on a regular basis.

• 256-bit SSL Encryption: Every data transfer is completed through encrypted channels.
• Two-Factor Authentication (2FA): OTP verification to prevent unauthorized access to your account.
• Firewall & DDoS Protection: Advanced firewall protection at the server level.
• Secure Data Centers: Data stored in internationally certified data centers.
• Regular Security Audits: Regular security audits conducted by third-party experts.
• Limited Access Policy: Only authorised personnel are permitted to access the data they need.

7 Data Retention Period

Under 8998bet's Privacy Policy, your information is not retained beyond what is necessary. The general rules are:

• Data for active accounts is retained until the account is closed.
• Even after account closure, certain financial records may be retained for up to 5 years due to legal obligations.
• Customer support communication records are generally retained for up to 2 years.
• Cookie data is deleted at the end of a session or within a maximum of 1 year.
• Once the retention period ends, data is securely deleted or anonymised.

8 Your Rights

8998bet's Privacy Policy gives you full control over your personal information. You have the following rights:

To exercise any of these rights, please email our support team: [email protected] — We will respond within 30 business days.

9 Third-Party Links & Services

The 8998bet platform may include links to third-party services such as payment gateways or game providers. These third parties have their own privacy policies, and 8998bet is not responsible for them.

We recommend reading the privacy policy of any third-party service before use. 8998bet always works to ensure that our partners maintain equally high standards of data protection.

10 Privacy Policy Updates

8998bet reserves the right to update this Privacy Policy, in part or in full, as needed. For significant changes, you will be notified in advance via your registered email or a notice on the platform.

Continued use of the platform after any changes takes effect means you agree to the updated policy. The date of the most recent update will always be shown at the top of this page.